People's Choice at the Birmingham Excellence Award

Nominated | Birmingham Excellence Award

Mya Hastings-Spaine

Customer Service Representative (CSR) at Orega

1 to 5 years experience Birmingham Executive Offices Team of 51-200

Always here to help !!

Customer Service Excellence Award
Women Professional Excellence Award

About Mya

I would describe myself as a funny, kind and genuine person with a quick wit and a talent for a good one-liner! Above all, I pride myself on being friendly, approachable and non-judgmental. I have strong emotional intelligence, allowing me to read situations, recognise the little things and adapt easily to different people and circumstances. I'm a loyal, ride-or-die friend who will always go above and beyond for the people I care about. I love bringing positivity, laughter and happiness to others, creating an environment where everyone feels comfortable, included and able to be themselves. I love a good time, making memories and meeting new people, but I'm equally someone others can turn to for support, understanding and a listening ear. I believe health is wealth, and looking after myself is a priority, whether that's through my gym routine, skincare, weekend walks or treating myself to something that will help my health. I'm also proudly part of the LGBTQ+ community and strongly believe in equality, acceptance and inclusivity. I live by the belief that we are all human and everyone deserves to feel respected, valued and accepted for who they are. Ultimately, I value kindness, loyalty, laughter and genuine connections. I love making people feel good, bringing people together and brightening someone's day wherever possible. Life is too short not to be yourself, enjoy every moment and spread a little happiness along the way!

Mya's video

A video from Mya is coming soon.

Proudest achievements

My proudest achievement is my hard work, determination and resilience. I have always believed in giving 110% to everything I do, constantly pushing myself to grow, develop and create better opportunities for my future. By the age of 24, I have already gained valuable educational and professional experience, something I am incredibly proud of. I have never been one to settle or become complacent; I continuously challenge myself, embrace new opportunities and strive to improve. I would say self-motivation is one of my greatest strengths, as I have always been driven to achieve my goals, overcome challenges and make the most of every opportunity life presents me with.

People's Choice

16 days left to vote

Customer Service Excellence Award

19 votes

Women Professional Excellence Award

18 votes

It takes a few seconds and counts straight away.

Find Mya online

Visit website LinkedIn Orega on LinkedIn Instagram X Facebook YouTube

About Orega

I have been working at Orega for one year and a half, and it has been an incredibly rewarding journey. Working within a serviced office environment has given me the opportunity to meet and interact with people from a wide range of backgrounds, industries and walks of life. I find it fascinating learning about the different businesses, hearing people's stories and building meaningful professional relationships along the way. At Orega, we pride ourselves on delivering exceptional customer service and ensuring every client feels valued, welcomed and part of the Orega family. Being part of this environment has developed my customer service skills to another level, teaching me the importance of going above and beyond, understanding individual needs and creating a consistently positive experience for everyone. I am incredibly grateful for everything I have learned during my time at Orega, and I know these skills and experiences will stay with me throughout my professional career. One of the main reasons I was drawn to Orega was its company values: Ambitious, Agile, Genuine and Dependable. I strongly identify with each of these values, as they reflect the person I am both professionally and personally. I am always looking to grow, adapt to new challenges, remain authentic in my approach and be someone others can rely on. For me, joining Orega felt like a natural fit because its values genuinely align with my own.

About Mya's team

I feel incredibly fortunate to work alongside four amazing women who are strong, dependable, supportive and genuinely wonderful people. As this is my first full-time role since graduating from university, I couldn't have asked for a better team to begin my professional journey with. We have built such a strong bond, both personally and professionally, and created an environment where I feel comfortable, supported and able to speak openly about anything. As the youngest member of the team, affectionately known as the 'baby' of the group, I feel very lucky to have colleagues who genuinely look out for me, encourage me and help me grow. Throughout our time working together, we have faced various challenges and obstacles, but we have always approached them as a team, finding solutions and maintaining the highest standards of customer service. Even when faced with setbacks, we have continued to learn, adapt and come back stronger. I am incredibly grateful for the relationships we have built and the support we give one another. I truly believe that our teamwork, resilience and shared commitment will continue to help us succeed together.

The journey

When I first joined Orega, it was my first full-time role dedicated entirely to customer service, so naturally, I felt quite nervous. Although I had previous experience that helped me develop strong customer service skills, I initially found myself a little shy and hesitant, particularly when building relationships with new colleagues. Looking back, I can honestly say how much I have grown, both personally and professionally. Over time, I have come out of my shell, developed my confidence and become more comfortable in my own skin than ever before. I genuinely believe the supportive environment, incredible colleagues and training I have received at Orega have played a huge part in that transformation. They have given me the confidence to embrace who I am while refining the skills and strengths I already had. I started at Orega as a nervous young graduate, but I feel I am leaving that initial version of myself behind and growing into a confident, capable woman who trusts her abilities. Today, I feel confident handling the majority of day-to-day responsibilities independently, and many tasks have become second nature to me. I am incredibly proud of how far I have come. For me, Orega has been about so much more than gaining professional experience; it has been a journey of self-development, confidence and discovering what I am truly capable of.

Why your vote matters

I would genuinely appreciate your vote! This would be the first time I have ever been nominated for anything, so I am already incredibly grateful just to have been considered. Any votes would honestly be such a lovely bonus. Thank you so much for your support!

Help Mya win

The People's Choice goes to the nominee with the most votes. Voted already? Send this page to three people who know Mya: that is how nominees win.

WhatsApp LinkedIn Facebook X

Posting it? Download an image for Instagram or for LinkedIn.

People's Choice

16 days left to vote

Customer Service Excellence Award

19 votes

Women Professional Excellence Award

18 votes

It takes a few seconds and counts straight away.

People's Choice

16 days left to vote

Customer Service Excellence Award

19 votes

Women Professional Excellence Award

18 votes

It takes a few seconds and counts straight away.

Mya's road to the ceremony

Nominated
Nominated on 10 November 2026
People's Choice voteYou are here
16 days left to vote
Shortlist announced
The judges choose the finalists
The awards ceremony
Wednesday, 13 January 2027 at TBC, Birmingham

Every vote now carries Mya one step closer to that stage.

The people behind Mya

Be the first to stand behind Mya: vote, and leave a message Mya will read.

Messages appear once checked against our community guidelines.

Vote for Mya